As a clinical commissioning group we have a duty to keep children and adults safe by safeguarding and promoting the welfare of children and young people, and protecting adults who may be vulnerable to abuse.

We seek assurances from all health providers from which we buy services on your behalf that they have safeguarding policies and procedures in place. We ask them to provide evidence of how they are meeting essential safeguarding standards and the services provided are monitored regularly.


Children and young people

Keeping children and young people (those aged under 18) safe by safeguarding them means:

  • Protecting children from abuse
  • Making sure that a child’s health or development is not impaired
  • Making sure that children are growing up in a safe environment that provides effective care and development opportunities
  • Taking action to ensure that all children have the best chances in life

Abuse can include physical, emotional, sexual abuse and neglect.

If you have concerns that a child is being abused or have concerns about the care they are receiving, you should make a referral to social care by telephoning 0300 123 6720.


A vulnerable adult is someone aged 18 years or over who might not be able to take care of themselves, protect themselves from harm or stop themselves from being exploited. This could be because they have a mental health problem, a disability, a sensory impairment, are old or frail, or have some form of illness.

Abuse can include physical, emotional, sexual, financial/material abuse and neglect, discrimination or abuse within an institutional environment.

If you think you, or someone you know, is being mistreated or abused, you should make an alert to social care by telephoning 0300 123 6720.

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