Our values

We have developed a vision for the future, which informs everything we do. This vision is based on six guiding principles:


Working together for patients

We put patients first in everything we do. By reaching out to staff, patients, carers, families, communities and professionals outside the NHS, we put the needs of our patients and communities before organisational boundaries.

Respect and dignity

We value all people as individuals, respect their aspirations and commitment in life and seek to understand their priorities, needs, abilities and limits. We expect healthy challenge from our governing body members and practices as we take up the challenge of providing high quality healthcare services within available resources.

Commitment to quality of care

We repay the trust that is placed in us by insisting on quality and striving to get the basics right every time – safely, safeguarding the most vulnerable, confidentially, professionally with managerial integrity, dependably, accountably and with good communication. We welcome feedback, learn from our mistakes and build on our successes.

Everyone counts

We use our resources to benefit the whole community, making sure people are not excluded. We recognise how we all have a part to play in making ourselves and our communities healthier.

Value for money

Every act of commissioning commits public money. We aim to ensure that every one of these decisions represents good value for money.

Improving lives

We are committed to improving people’s experiences of the NHS and improving their wellbeing. We will work with all our partners to deliver the best outcomes for our residents. We will be honest about our point of view and what we can and cannot do.


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