A complaint may be made to the Practice Manager who is responsible for investigating complaints at the Practice and ensuring that action is taken in the light of the outcome of the investigation. A leaflet is available in the corridor, detailing the Practice-Based Complaints Procedure.
Alternatively, if your complaint cannot be resolved at practice level you can contact:
NHS England,
P.O. Box 16738,
Redditch
B97 9PT
Tel: 0300 311 22 33
(Mon – Fri 8.00 – 6.00)
email [email protected]